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Terms & Conditions for Archiv

Last updated: November 23, 2025

Welcome to Archiv ("we," "our," "us"). These Terms & Conditions ("Terms") govern your access to and use of our platform, applications, APIs, websites, and services ("Service"). By accessing or using Archiv, you agree to these Terms.

If you do not agree, stop using the Service.

1. Eligibility

You must be at least 13 years old (or the legal minimum age in your jurisdiction). By using the Service, you confirm you meet this requirement and have the authority to accept these Terms.

2. Description of the Service

Archiv provides:

  • AI-powered learning and reasoning assistance
  • Mastery profiling and adaptive skill analysis
  • Conversation tools and content generation
  • Storage of messages, files, and metadata
  • Optional quizzes, reports, and performance analytics

Features may change or evolve over time.

3. User Accounts

You are responsible for:

  • Keeping your login credentials secure
  • Ensuring your account information is accurate
  • All actions taken under your account

We may suspend or terminate accounts that violate these Terms or pose security risks.

4. User Content

"User Content" includes messages, files, metadata, or any materials you submit, upload, or generate.

By using Archiv:

  • You retain ownership of your User Content
  • You grant Archiv a worldwide, non-exclusive, royalty-free license to process, store, and use your User Content only to operate and improve the Service
  • You represent that your User Content does not violate laws or the rights of others

We do not claim ownership of your intellectual property.

5. Privacy Policy (Integrated)

Archiv is committed to protecting your privacy. This section forms your Privacy Policy, covering the collection, use, and protection of your information.

5.1 Information We Collect

We may collect:

  • Account information (email, authentication details)
  • User Content (messages, files, quiz answers)
  • Usage data (interactions, device info, analytics)
  • Metadata needed for platform operation

5.2 How We Use Your Data

We use your data to:

  • Provide platform functionality
  • Enable AI responses and mastery analysis
  • Improve accuracy, reliability, and user experience
  • Maintain security and prevent abuse
  • Generate anonymized analytics

We do not sell personal data.

5.3 Data Sharing

We may share data with trusted third parties such as:

  • Infrastructure providers (e.g., hosting/storage)
  • Authentication services
  • Analytics providers
  • Legal authorities when required

We do not share your personal data for advertising purposes.

5.4 Data Retention

We retain data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Maintain account security

You may request account deletion, subject to necessary legal limits.

5.5 Your Rights

Depending on your region, you may have rights to:

  • Access your data
  • Request corrections
  • Request deletion ("Right to be Forgotten")
  • Request a copy of your data (portability)

Contact us to exercise these rights.

5.6 Security

We employ industry-standard security practices, but no method is 100% secure. You use the Service at your own risk.

6. AI-Generated Output

Archiv may generate AI suggestions or content. By using the Service, you acknowledge:

  • AI output may be incomplete, inaccurate, or unpredictable
  • You are responsible for verifying important information
  • Archiv is not liable for decisions made based on AI-generated output

AI output is informational only.

7. Acceptable Use

You agree not to:

  • Upload harmful, illegal, or infringing content
  • Abuse, disrupt, or attempt to reverse-engineer the Service
  • Use Archiv for harassment, misinformation, or unlawful activities

Violation may result in suspension or termination.

8. Intellectual Property

Archiv's trademarks, branding, interface, algorithms, and platform designs are owned by Archiv. You agree not to copy, modify, sell, or distribute our intellectual property without permission.

9. Payment, Billing, and Subscriptions

If Archiv offers paid features:

  • Prices will be displayed before purchase
  • Charges occur at the start of each billing cycle
  • You authorize Archiv to charge your chosen payment method

Failure to pay may result in service limitation or account suspension.

10. Refund Policy (Integrated)

10.1 Refund Eligibility

Refunds may be granted only when legally required or at Archiv's discretion. We generally do not provide refunds for:

  • Partially used subscription periods
  • Features the user misunderstood
  • Usage dissatisfaction due to AI output variation

A refund may be considered if:

  • You were charged incorrectly
  • You experienced a significant service outage (verified)
  • A duplicate payment occurred
  • You cancel within a published refund window (if provided)

10.2 How Refunds Are Processed

If eligible:

  • Refunds are credited to the original payment method
  • Processing time may vary by payment provider
  • Some regions may have special consumer rights that override these terms

10.3 No Obligation to Refund

Unless required by law, Archiv is not obligated to issue refunds for digital services already delivered.

11. Third-Party Services

Archiv may integrate services such as authentication, storage, analytics, or databases. These services are governed by their own terms.

We are not responsible for third-party failures or data handling.

12. Service Availability

We strive for high uptime but do not guarantee uninterrupted access. Archiv is not responsible for:

  • Downtime
  • Lost data
  • Interruptions
  • Force majeure events

Users should maintain independent backups of important data.

13. Termination

We may suspend or terminate accounts that:

  • Violate these Terms
  • Pose security or legal risks
  • Request deletion

Upon termination:

  • Access to the Service ends
  • Some data may remain for legal, security, or accounting reasons

You may close your account anytime.

14. Limitation of Liability

To the maximum extent permitted by law:

  • Archiv is not liable for indirect, incidental, or consequential damages
  • Archiv's total liability will not exceed the amount you paid in the past 12 months
  • You use the Service at your own risk

15. Disclaimer of Warranties

The Service is provided "as is" and "as available." We do not guarantee:

  • Accuracy
  • Availability
  • Fitness for a particular purpose
  • Error-free performance

16. Changes to These Terms

We may modify these Terms at any time. Significant updates will be communicated to users. Continued use signifies acceptance of the new Terms.

17. Governing Law

These Terms are governed by the laws of Indonesia. Disputes will be resolved in the courts of Indonesia, except where otherwise required by law.

18. Contact Information

For questions or requests regarding these Terms or Privacy Policy:

By using Archiv, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.